ALTERNATIVE DISPUTE RESOLUTION ENTITIES

Pursuant to Article 18(1) of Article 144/2015, September 8, the mediator informs that the RAL entities regristrada as alternative dispute resolution entities are as follows:

• National Center for Information and Arbitration of Consumer Conflicts - http://www.arbitragemdeconsumo.org
• Algarve Consumer Arbitration Centre - http://www.consumidoronline.pt
• Arbitration center for consumer conflicts in the district of Coimbra - http://www.centrodearbitragemdecoimbra.com
• Lisbon Consumer Dispute Arbitration Centre - www.centroarbitragemlisboa.pt
• Consumer Arbitration Tribunal - www.cicap.pt
• Vale Ave Consumer Dispute Arbitration Center - www.triave.pt
• Consumer information, mediation and arbitration (Consumer Arbitral Tribunal) - http://www.ciab.pt/pt/
• Arbitration center and conflicts of consumption of Madeira - - http://www.srrh.gov-madeira.pt/In%C3%ADcio/tabid/292/default.aspx
• Automotive arbitration centre - http://www.centroarbitragemsectorauto.pt/site/index.php
• Insurance information, mediation, ombudsman and arbitration center - http://www.cimpas.pt

2- The list of ADR entities is available on the Consumer Portal at www.consumidor.pt

3- The mediator and the second contractor agree to send to the Information, Mediation and Arbitration Center of conflicts of the Algarve, based at Estrada da Penha, 8005-131 Faro, Phone:289 823 135 and website www.Consumoalgarve.pt. Any dispute arising from the services provided under this contract.

4- The provisions of the preceding paragraph shall not deprive the consumer of the right to refer the dispute to the assessment of a decision of a court of justice.